eToro experienced a minor incident on October 12, 2023 affecting SMS verification (2FA), lasting 26d 21h. The incident has been resolved; the full update timeline is below.
Affected components
SMS verification (2FA)
Update timeline
- identified Oct 12, 2023, 05:10 PM UTC
Hello The root cause of the problem has been identified and our engineering team is hard at work to resolve it. Additional information will be provided as soon as possible. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- resolved Nov 08, 2023, 02:46 PM UTC
Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team