eToro experienced a critical incident on December 1, 2023 affecting Fast Transfer (Online Banking), lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2023, 10:19 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- investigating Dec 01, 2023, 10:21 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- monitoring Dec 01, 2023, 10:33 AM UTC
Hello, We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- monitoring Dec 01, 2023, 10:49 AM UTC
Hello, We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- monitoring Dec 01, 2023, 10:52 AM UTC
Hello, We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- resolved Dec 01, 2023, 12:05 PM UTC
Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team