eToro incident

Degraded performance incident - Resolved

Major Resolved View vendor source →

eToro experienced a major incident on December 14, 2023 affecting Deposit, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 03:57 PM UTC
Resolved
Dec 14, 2023, 05:40 PM UTC
Duration
1h 43m
Detected by Pingoru
Dec 14, 2023, 03:57 PM UTC

Affected components

Deposit

Update timeline

  1. investigating Dec 14, 2023, 03:57 PM UTC

    Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  2. monitoring Dec 14, 2023, 04:50 PM UTC

    Hello, We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  3. resolved Dec 14, 2023, 05:40 PM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team