eToro incident
Some customers might not be able to log in to eToro platform
eToro experienced a critical incident on January 21, 2024 affecting Login, lasting 9h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 21, 2024, 05:22 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- investigating Jan 21, 2024, 05:54 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- investigating Jan 21, 2024, 06:30 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- investigating Jan 21, 2024, 07:02 AM UTC
Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- monitoring Jan 21, 2024, 07:53 AM UTC
Hello, We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- resolved Jan 21, 2024, 02:39 PM UTC
Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team