eToro incident

Trading actions are partially unavailable - Virtual Environment

Critical Resolved View vendor source →

eToro experienced a critical incident on January 28, 2024 affecting Manual trading - Virtual, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2024, 10:29 AM UTC
Resolved
Jan 28, 2024, 11:18 AM UTC
Duration
48m
Detected by Pingoru
Jan 28, 2024, 10:29 AM UTC

Affected components

Manual trading - Virtual

Update timeline

  1. identified Jan 28, 2024, 10:29 AM UTC

    We are experiencing a temporary issue with our Trading actions (Trade, Buy, Sell). We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible

  2. identified Jan 28, 2024, 10:47 AM UTC

    We are experiencing a temporary issue with our Trading actions (Trade, Buy, Sell) in the Virtual Environment We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible

  3. identified Jan 28, 2024, 10:55 AM UTC

    We are experiencing a temporary issue with our Trading actions (Trade, Buy, Sell) in the Virtual Environment Trading in the main platform is working as expected. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible

  4. resolved Jan 28, 2024, 11:18 AM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team