eToro incident

The user Charts are not visible on the platform

Critical Resolved View vendor source →

eToro experienced a critical incident on February 12, 2024 affecting Charts, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 05:09 PM UTC
Resolved
Feb 13, 2024, 07:28 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 12, 2024, 05:09 PM UTC

Affected components

Charts

Update timeline

  1. investigating Feb 12, 2024, 05:09 PM UTC

    Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  2. investigating Feb 12, 2024, 05:11 PM UTC

    Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  3. resolved Feb 13, 2024, 07:28 PM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team