eToro incident

319 - EuroNatGas is not available for trading - Investigating

Minor Resolved View vendor source →

eToro experienced a minor incident on February 26, 2024 affecting Manual trading - Real and Manual trading - Virtual and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 01:45 PM UTC
Resolved
Feb 26, 2024, 04:28 PM UTC
Duration
2h 43m
Detected by Pingoru
Feb 26, 2024, 01:45 PM UTC

Affected components

Manual trading - RealManual trading - VirtualAutomatic executionCopyTrading

Update timeline

  1. investigating Feb 26, 2024, 01:45 PM UTC

    Hello, Please note that we are currently experiencing incorrect execution price for 319 - EuroNatGas. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  2. resolved Feb 26, 2024, 04:28 PM UTC

    Fix was deployed and fix has been confirmed.