eToro incident

Some positions wrongly triggered by TP / SL

Notice Resolved View vendor source →

eToro experienced a notice incident on March 4, 2024 affecting Manual trading - Real and Manual trading - Virtual and 1 more component, lasting 21h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 01:10 PM UTC
Resolved
Mar 05, 2024, 10:57 AM UTC
Duration
21h 46m
Detected by Pingoru
Mar 04, 2024, 01:10 PM UTC

Affected components

Manual trading - RealManual trading - VirtualAutomatic executionCopyTrading

Update timeline

  1. investigating Mar 04, 2024, 01:10 PM UTC

    Hello All, We've detected the following issue in production and are currently investigating Issue: Cryptos wrongly triggered by TP Impact: At least 15 cases incoming so far Team assigned: T3, Trading An update will be provided within 3 hours or with significant updates

  2. resolved Mar 05, 2024, 10:57 AM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team