eToro incident

Delays in Trading actions

Minor Resolved View vendor source →

eToro experienced a minor incident on May 3, 2024 affecting Manual trading - Real, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 03:58 PM UTC
Resolved
May 03, 2024, 07:57 PM UTC
Duration
3h 58m
Detected by Pingoru
May 03, 2024, 03:58 PM UTC

Affected components

Manual trading - Real

Update timeline

  1. investigating May 03, 2024, 03:58 PM UTC

    We are experiencing a temporary issue with a delay in opening and closing positions. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.

  2. investigating May 03, 2024, 06:23 PM UTC

    Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  3. investigating May 03, 2024, 07:44 PM UTC

    Hello, Please note that we are currently experiencing technical issues with one of eToro’s services. Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

  4. resolved May 03, 2024, 07:57 PM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team