eToro experienced a minor incident on September 10, 2024 affecting Fast Transfer (Online Banking), lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Fast Transfer (Online Banking)
Update timeline
- investigating Sep 10, 2024, 08:52 AM UTC
Due to a technical issue with our service provider, all outbound payments from eToro Money EU and UK display as "Pending" on the app. Please do not re-initiate the same payment. The instruction has been received, and will eventually be executed. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team
- resolved Sep 10, 2024, 10:46 AM UTC
Dear Crypto Wallet Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team