eToro incident

Some US clients might be not able to close/ open positions

Minor Resolved View vendor source →

eToro experienced a minor incident on December 11, 2024 affecting Manual trading - Real, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 04:29 PM UTC
Resolved
Dec 11, 2024, 06:57 PM UTC
Duration
2h 28m
Detected by Pingoru
Dec 11, 2024, 04:29 PM UTC

Affected components

Manual trading - Real

Update timeline

  1. investigating Dec 11, 2024, 04:29 PM UTC

    We are experiencing a temporary issue with trading actions (Trade/Close) for specific instruments. This affects US clients only. We apologize for the inconvenience and appreciate your patience while our teams work to resolve it as quickly as possible.

  2. resolved Dec 11, 2024, 06:57 PM UTC

    Dear eToro Customers and Partners, The incident has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team