eToro incident

Deposit and Withdrawal services on eToro Money are currently unavailable.

Major Resolved View vendor source →

eToro experienced a major incident on December 19, 2024 affecting Debit Card and Fast Transfer (Online Banking), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 10:51 AM UTC
Resolved
Dec 19, 2024, 11:09 AM UTC
Duration
18m
Detected by Pingoru
Dec 19, 2024, 10:51 AM UTC

Affected components

Debit CardFast Transfer (Online Banking)

Update timeline

  1. investigating Dec 19, 2024, 10:51 AM UTC

    We are currently experiencing a technical issue affecting deposits and withdrawals from USD accounts to GBP/EUR accounts. As a result, some clients may encounter declines during transactions. Our technical teams are actively working to resolve the issue as quickly as possible. We will share updates on the status here. Thank you for your understanding and patience.

  2. resolved Dec 19, 2024, 11:09 AM UTC

    Dear Customers, The issue has been resolved. We apologise for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team