eToro incident

Some deposits from external banks to eToro Money are not reflecting in eToro Money

Minor Resolved View vendor source →

eToro experienced a minor incident on December 19, 2024 affecting Cash Account, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 05:02 PM UTC
Resolved
Dec 19, 2024, 07:21 PM UTC
Duration
2h 19m
Detected by Pingoru
Dec 19, 2024, 05:02 PM UTC

Affected components

Cash Account

Update timeline

  1. investigating Dec 19, 2024, 05:02 PM UTC

    We are currently experiencing a technical issue where GBP and Euro deposits are not reflecting in eToro Money accounts. We are working to solve this as quickly as possible. Sincerely, The eToro Team

  2. investigating Dec 19, 2024, 05:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 19, 2024, 07:21 PM UTC

    Dear eToro Money Customers, The issue has been resolved. We apologize for the inconvenience and appreciate your understanding in this matter. Sincerely, The eToro Team