Etleap incident

Facebook Ads Insight pipelines failing to extract

Minor Resolved View vendor source →

Etleap experienced a minor incident on January 31, 2025 affecting Integrations, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 06:51 PM UTC
Resolved
Feb 01, 2025, 02:53 AM UTC
Duration
8h 1m
Detected by Pingoru
Jan 31, 2025, 06:51 PM UTC

Affected components

Integrations

Update timeline

  1. identified Jan 31, 2025, 06:51 PM UTC

    We are currently investigating an issue with the Facebook Ads Insight API that is causing pipeline extractions for this endpoint to fail.

  2. identified Jan 31, 2025, 10:47 PM UTC

    We are continuing to investigate the incident.

  3. identified Feb 01, 2025, 12:46 AM UTC

    We have identified the cause of the failed extractions, and we are working on a fix.

  4. monitoring Feb 01, 2025, 02:34 AM UTC

    We have deployed a fix and are monitoring the recovery.

  5. resolved Feb 01, 2025, 02:53 AM UTC

    This incident has been resolved and affected pipelines have recovered.