Etleap incident

Facebook Insights and Leads pipelines failing to extract

Major Resolved View vendor source →

Etleap experienced a major incident on April 2, 2025 affecting Integrations, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 07:37 PM UTC
Resolved
Apr 03, 2025, 12:59 AM UTC
Duration
5h 22m
Detected by Pingoru
Apr 02, 2025, 07:37 PM UTC

Affected components

Integrations

Update timeline

  1. monitoring Apr 02, 2025, 07:37 PM UTC

    We are seeing extraction failures for Insights by Ad and Insights by Adset pipelines due to a Facebook API outage. We are currently monitoring the situation, and we'll provide updates as needed.

  2. monitoring Apr 02, 2025, 07:43 PM UTC

    We have identified that all "Insight by X" and Leads pipelines are affected.

  3. resolved Apr 03, 2025, 12:59 AM UTC

    The affected pipelines have recovered.