Etleap incident

We are seeing increased pipeline latencies in our EU deployment

Major Resolved View vendor source →

Etleap experienced a major incident on May 20, 2025 affecting Pipelines, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 10:41 AM UTC
Resolved
May 20, 2025, 07:45 PM UTC
Duration
9h 3m
Detected by Pingoru
May 20, 2025, 10:41 AM UTC

Affected components

Pipelines

Update timeline

  1. investigating May 20, 2025, 10:41 AM UTC

    We are currently investigating this issue.

  2. monitoring May 20, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 20, 2025, 02:11 PM UTC

    We're still seeing latencies, caused by intermittent transformation failures. We've implemented more fixes and we're continuing to monitor their effect.

  4. monitoring May 20, 2025, 06:37 PM UTC

    We are continuing to monitor the situation; we are seeing latencies improving across a significant numbers of pipelines.

  5. resolved May 20, 2025, 07:45 PM UTC

    This incident has been resolved, and all affected pipelines have recovered.