Etleap incident

Increased Rate of Extraction Errors for Facebook Ads Pipeliens

Major Resolved View vendor source →

Etleap experienced a major incident on August 4, 2025 affecting Integrations, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 04:53 PM UTC
Resolved
Aug 04, 2025, 11:02 PM UTC
Duration
6h 8m
Detected by Pingoru
Aug 04, 2025, 04:53 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Aug 04, 2025, 04:53 PM UTC

    We are seeing increased extraction error rates for Facebook Ads Pipelines. We are currently investigating.

  2. identified Aug 04, 2025, 07:04 PM UTC

    We have identified the root cause, and we are working on fix.

  3. monitoring Aug 04, 2025, 10:08 PM UTC

    We have deployed a fix, and we are currently monitoring.

  4. monitoring Aug 04, 2025, 10:20 PM UTC

    We are seeing pipelines starting to recover. We are continuing to monitor until all affected pipelines have fully recovered.

  5. resolved Aug 04, 2025, 11:02 PM UTC

    This incident has been resolved and all affected pipelines have recovered.