Etail Solutions experienced a notice incident on January 22, 2026 affecting EVP Web Application and Amazon and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
EVP Web ApplicationAmazonEVP RDP ApplicationWalmartEast Coast Data CenterShopifyBatch ServiceseBayFile ServicesEVP API Services
Update timeline
- investigating Jan 22, 2026, 01:17 PM UTC
We are currently experiencing a network outage with our datacenter. All EVP systems (EVP, Web, API, FTP, etc) are inaccessible.
- monitoring Jan 22, 2026, 03:16 PM UTC
The data center has implemented DDoS mitigation and some services are restored. These services may be intermittently available as mitigation efforts evolve.
- monitoring Jan 22, 2026, 06:52 PM UTC
The data center has resolved the DDOS attack. EVP systems are accessible. We are continuing to monitor the systems for issues.
- resolved Jan 23, 2026, 03:19 PM UTC
This incident has been resolved.