Etail Solutions incident

Amazon Order API Issue

Started
May 04, 2026, 07:13 PM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
May 04, 2026, 07:13 PM UTC

Affected components

Amazon

Update timeline

  1. investigating May 04, 2026, 07:13 PM UTC

    We are currently seeing intermittent errors on the Amazon order download tasks. We are receiving an internal error from the Amazon API server and are not downloading orders. We have opened a case with Amazon to try and resolve the issue.

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