ESIMCARD incident

Esim Purchase issue in Asian region

Major Resolved View vendor source →

ESIMCARD experienced a major incident on October 7, 2024 affecting DATA eSim Purchase and DATA-VOICE eSim Purchase, lasting 13h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 03:38 PM UTC
Resolved
Oct 08, 2024, 05:27 AM UTC
Duration
13h 48m
Detected by Pingoru
Oct 07, 2024, 03:38 PM UTC

Affected components

DATA eSim PurchaseDATA-VOICE eSim Purchase

Update timeline

  1. investigating Oct 07, 2024, 03:38 PM UTC

    Following areas effected. "Australia", "Malaysia", "Cambodia", "Oman", "Indonesia", "Kuwait", "Macau", "Qatar", "Thailand", "Saudi Arabia",

  2. resolved Oct 08, 2024, 05:27 AM UTC

    This incident has been resolved.