eReceptionist experienced a major incident on October 15, 2025 affecting Outbound Fax Systems, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Fax Systems
Update timeline
- investigating Oct 15, 2025, 04:28 AM UTC
We are currently investigating an issue impacting outbound fax delivery. Customers may experience failures or delays when sending faxes. Inbound faxing and all other services remain operational.
- resolved Oct 15, 2025, 11:32 AM UTC
This incident was resolved at 4:59 AM EST.