Equinix Metal incident

CH Shared Interconnection Connectivity Issue

Minor Resolved View vendor source →

Equinix Metal experienced a minor incident on April 16, 2025 affecting Equinix Metal Network and Chicago (CH), lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 05:40 AM UTC
Resolved
Apr 16, 2025, 06:46 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 16, 2025, 05:40 AM UTC

Affected components

Equinix Metal NetworkChicago (CH)

Update timeline

  1. investigating Apr 16, 2025, 05:40 AM UTC

    We are currently investigating a shared interconnection affecting some users on primary circuits in CH Metro. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Apr 16, 2025, 06:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2025, 06:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2025, 06:46 AM UTC

    This incident has been resolved.