Equinix Metal incident

Network Connectivity Issue - SG Metro

Minor Resolved View vendor source →

Equinix Metal experienced a minor incident on April 26, 2025 affecting Singapore (SG) and Equinix Metal Network, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2025, 09:15 AM UTC
Resolved
Apr 26, 2025, 10:03 AM UTC
Duration
47m
Detected by Pingoru
Apr 26, 2025, 09:15 AM UTC

Affected components

Singapore (SG)Equinix Metal Network

Update timeline

  1. investigating Apr 26, 2025, 09:15 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our SG5 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Apr 26, 2025, 09:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2025, 09:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2025, 10:03 AM UTC

    This incident has been resolved.