Epsilon3 incident

Epsilon3 Application Unavailable

Notice Resolved View vendor source →

Epsilon3 experienced a notice incident on November 2, 2021 affecting Epsilon3 US production, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 05:33 PM UTC
Resolved
Nov 02, 2021, 08:37 PM UTC
Duration
3h 4m
Detected by Pingoru
Nov 02, 2021, 05:33 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. investigating Nov 02, 2021, 05:33 PM UTC

    We are currently investigating the issue.

  2. investigating Nov 02, 2021, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 02, 2021, 05:50 PM UTC

    AWS Govcloud ( US-GOV-WEST1 ) is experiencing network connectivity issues. We are monitoring the situation to resume service as soon as possible.

  4. monitoring Nov 02, 2021, 08:19 PM UTC

    Service has been restored and we will continue to monitor services to ensure everything is operational.

  5. resolved Nov 02, 2021, 08:37 PM UTC

    This incident has been resolved.