Epsilon3 incident

Epsilon3 Service Errors

Major Resolved View vendor source →

Epsilon3 experienced a major incident on April 27, 2022 affecting Epsilon3 US production, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2022, 10:32 PM UTC
Resolved
Apr 27, 2022, 11:58 PM UTC
Duration
1h 25m
Detected by Pingoru
Apr 27, 2022, 10:32 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. investigating Apr 27, 2022, 10:32 PM UTC

    We're experiencing an elevated level of Epsilon3 errors and are currently looking into the issue.

  2. monitoring Apr 27, 2022, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 27, 2022, 10:38 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 27, 2022, 10:41 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 27, 2022, 11:00 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 27, 2022, 11:58 PM UTC

    This incident has been resolved.