Epsilon3 experienced a minor incident on June 16, 2022 affecting Epsilon3 US production, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Epsilon3 US production
Update timeline
- investigating Jun 16, 2022, 06:54 PM UTC
We are currently investigating an issue that's causing increased latency and higher error rates in the app.
- identified Jun 16, 2022, 06:59 PM UTC
We've identified the issue in the server resources and are implementing a fix.
- monitoring Jun 16, 2022, 06:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2022, 07:21 PM UTC
This incident has been resolved.