Epsilon3 incident

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Minor Resolved View vendor source →

Epsilon3 experienced a minor incident on January 30, 2023 affecting Epsilon3 US production, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 04:33 PM UTC
Resolved
Jan 30, 2023, 07:12 PM UTC
Duration
2h 38m
Detected by Pingoru
Jan 30, 2023, 04:33 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. identified Jan 30, 2023, 04:33 PM UTC

    We are currently seeing issues with links to section based sub procedures linked to specific sections for a small subset of users. The issue has been identified and a fix is being implemented.

  2. monitoring Jan 30, 2023, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2023, 07:12 PM UTC

    This incident has been resolved.