Epsilon3 incident

Elevated error rates

Notice Resolved View vendor source →

Epsilon3 experienced a notice incident on February 6, 2023 affecting Epsilon3 US production, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2023, 03:32 PM UTC
Resolved
Feb 06, 2023, 06:37 PM UTC
Duration
3h 4m
Detected by Pingoru
Feb 06, 2023, 03:32 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. investigating Feb 06, 2023, 03:32 PM UTC

    We are currently investigating an increase in errors

  2. identified Feb 06, 2023, 03:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 06, 2023, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2023, 06:37 PM UTC

    This incident has been resolved.