Epicor incident
Azure DevOps Service Degradation – Impact on CMP Actions
Epicor experienced a notice incident on August 31, 2026 affecting Kinetic - Americas and Kinetic - United Arab Emirates and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Kinetic - AmericasKinetic - United Arab EmiratesKinetic - AustraliaKinetic - GermanyKinetic - SingaporeKinetic - IndiaKinetic - UKKineticKinetic - Canada
Update timeline
- investigating Aug 31, 2026, 05:17 PM UTC
We are currently experiencing failures in CMP operations due to an ongoing Azure DevOps service degradation at Microsoft. Actions such as DMR, Task Agent Restart, Refresh, Update, Site Restart and Hotfix may not complete successfully until the upstream issue is resolved. Microsoft engineers have identified a configuration change that triggered this incident. They are actively reverting the change and monitoring the impact.