Epic Games incident

Error When Installing or Updating on Epic Games Store

Minor Resolved View vendor source →

Epic Games experienced a minor incident on August 17, 2026 affecting Download/Installation, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 07:16 PM UTC
Resolved
Aug 20, 2026, 07:47 PM UTC
Duration
3d
Detected by Pingoru
Aug 17, 2026, 07:16 PM UTC

Affected components

Download/Installation

Update timeline

  1. investigating Aug 17, 2026, 07:16 PM UTC

    We're working to resolve an error some Epic Games Store players on Windows 10 have seen when updating or installing games. We'll share an update as soon as we have a fix.

  2. resolved Aug 20, 2026, 07:47 PM UTC

    We've fixed an issue with the Epic Games Launcher where players were unable to update or install games, or where they saw it appear blank. This fix is out now, and if your launcher still appears blank please follow these steps: https://epic.gm/LibraryMissing