Epic Games experienced a minor incident on May 14, 2026 affecting Item Shop, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Item Shop
Update timeline
- identified May 14, 2026, 03:22 PM UTC
We're working to fix a delay with purchased V-Bucks being granted for some players. All purchases are saved and will appear ASAP once we fix this error.
- resolved May 14, 2026, 05:26 PM UTC
Players who saw a delay in receiving V-Bucks should now have them available. As part of this fix, players who qualify for the Showdown Umbrella styles introduced in today's update may see them granted at a later date.