Entrata Outage History

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Entrata had 2 outages in the last 2 years totaling 26h 17m of downtime — averaging 0.1 incidents per month.

There were 2 Entrata outages since February 9, 2026 totaling 26h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.entrata.com

Major May 26, 2026

Intermittent UI access issue

Detected by Pingoru
May 26, 2026, 02:40 PM UTC
Resolved
May 26, 2026, 06:09 PM UTC
Duration
3h 29m
Affected: Entrata Standard ApplicationEntrata Rapid Application
Timeline · 5 updates
  1. identified May 26, 2026, 02:40 PM UTC

    Some clients are experiencing intermittent issues with accessing Entrata. Our teams are aware of the issue and are actively working towards resolution.

  2. identified May 26, 2026, 02:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 26, 2026, 03:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 26, 2026, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 26, 2026, 06:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026

Entrata Standard Login Degraded Performance

Detected by Pingoru
Feb 09, 2026, 05:46 PM UTC
Resolved
Feb 10, 2026, 04:35 PM UTC
Duration
22h 48m
Affected: Entrata Standard Login
Timeline · 5 updates
  1. investigating Feb 09, 2026, 05:46 PM UTC

    We are investigating an issue causing some users to be logged out unexpectedly and experience intermittent login issues in Entrata Standard. Our engineering teams are actively reviewing system metrics and backend services to identify the root cause. We will provide updates as more information becomes available.

  2. identified Feb 09, 2026, 06:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 09, 2026, 08:09 PM UTC

    Mitigation efforts are under way. We are seeing improvements in system behavior and continue to monitor closely while changes are applied to ensure stability.

  4. monitoring Feb 09, 2026, 09:25 PM UTC

    The actions taken to address the login issues impacting Entrata Standard have reduced the impact. We are continuing to monitor system performance closely to ensure stability and will provide additional updates if needed.

  5. resolved Feb 10, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →