EMQ Technologies incident

GCP Pub/Sub Outage Causing Timeout Failures in Data Integration

Major Resolved View vendor source →

EMQ Technologies experienced a major incident on January 8, 2025 affecting EMQX Dedicated, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 04:41 PM UTC
Resolved
Jan 08, 2025, 04:44 PM UTC
Duration
2m
Detected by Pingoru
Jan 08, 2025, 04:41 PM UTC

Affected components

EMQX Dedicated

Update timeline

  1. monitoring Jan 08, 2025, 04:41 PM UTC

    We have detected an issue with GCP Pub/Sub causing timeout failures for some customers' data integrations when forwarding to GCP Pub/Sub. For further details, please refer to the GCP Pub/Sub outage report. https://status.cloud.google.com/incidents/ghMho2Gka33Exr9UNavz If the GCP Pub/Sub action in the data integration is a synchronous forward, the timeout on GCP Pub/Sub may result in a timeout for client message publishing. We recommend customers to check if their business is affected.

  2. monitoring Jan 08, 2025, 04:43 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 08, 2025, 04:44 PM UTC

    The issue with GCP Pub/Sub that caused timeout failures for some customers' data integrations when forwarding to GCP Pub/Sub has been resolved. No further timeout issues have been observed with deployments. For further details, you can refer to the GCP Pub/Sub outage