Empist Outage History

Empist is up right now

Empist had 2 outages in the last 2 years totaling 14h 27m of downtime — averaging 0.1 incidents per month.

There were 2 Empist outages since October 20, 2025 totaling 14h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.empist.com

Major November 18, 2025

Cloudflare Global Network experiencing issues

Detected by Pingoru
Nov 18, 2025, 12:00 PM UTC
Resolved
Nov 18, 2025, 03:53 PM UTC
Duration
3h 52m
Affected: Monitoring Platform (MSP)EMPIST 360Deskware
Timeline · 4 updates
  1. monitoring Nov 18, 2025, 01:54 PM UTC

    Due to the Cloudflare outage, we are experiencing sporadic issues with Deskware. Our team is actively monitoring the situation and reviewing the Cloudflare status page for updates. You can also follow Cloudflare’s status page for additional information: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 01:57 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 18, 2025, 03:29 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 18, 2025, 03:53 PM UTC

    All Cloudflare services have been fully restored and platforms are fully operational.

Read the full incident report →

Major October 20, 2025

Email Delivery Delays

Detected by Pingoru
Oct 20, 2025, 01:03 PM UTC
Resolved
Oct 20, 2025, 11:39 PM UTC
Duration
10h 35m
Affected: Email Security / Deliverability
Timeline · 6 updates
  1. identified Oct 20, 2025, 03:08 PM UTC

    We are currently experiencing delays with incoming and outgoing email due to an ongoing AWS outage. Internal email should continue to function normally. All delayed messages will be automatically delivered once the issue is resolved. For real-time updates on the AWS outage, please visit https://health.aws.amazon.com/health/status PLEASE NOTE: You may also be experiencing issues with other AWS dependent services.

  2. identified Oct 20, 2025, 04:39 PM UTC

    AWS is in the process of resolving the service disruption. You can stay informed by visiting https://health.aws.amazon.com/health/status

  3. monitoring Oct 20, 2025, 06:10 PM UTC

    It appears that email delivery is slowly being restored, and any queued messages are being sent out. It may take time to fully catch up.

  4. monitoring Oct 20, 2025, 07:18 PM UTC

    AWS has reported continued progress in restoring affected services, and we are seeing steady improvement with emails being delivered.

  5. monitoring Oct 20, 2025, 10:36 PM UTC

    We are seeing significant progress as services in the US-EAST-1 (N. Virginia) region continue to recover. Our teams are actively ensuring that all queued emails are being released and that normal mail flow is fully restored.

  6. resolved Oct 20, 2025, 11:39 PM UTC

    All queued email has been delivered and services are operational.

Read the full incident report →