ElevenLabs incident

Small number of Eleven V3 TTS generations returning 429s on the Global Residency Server

Minor Resolved View vendor source →

ElevenLabs experienced a minor incident on May 28, 2026 affecting UI and Conversations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 12:10 PM UTC
Resolved
May 28, 2026, 12:10 PM UTC
Duration
Detected by Pingoru
May 28, 2026, 12:10 PM UTC

Affected components

UIConversationsQualitySpeech to TextOtherOther API endpointsRAGElevenCreativeTelephonyText to Speech

Update timeline

  1. identified May 28, 2026, 11:53 AM UTC

    Status: Identified We recently identified an issue where a smaller number of tasks were expiring unexpectedly on the global residency server for user using the Eleven v3 model. This affected users on lower priority tiers. The service has since been fully restored and is operating normally. Affected components Speech to Text (Operational) Other (Operational) ElevenCreative (Operational) RAG (Operational) Other API endpoints (Operational) UI (Operational) Quality (Operational) Text to Speech (Degraded performance) Telephony (Operational) Conversations (Operational)

  2. resolved May 28, 2026, 12:10 PM UTC

    Status: Resolved The incident was resolved. Affected components Quality (Operational) Other (Operational) ElevenCreative (Operational) Text to Speech (Operational) RAG (Operational) Other API endpoints (Operational) Conversations (Operational) Speech to Text (Operational) Telephony (Operational) UI (Operational)