ElevenLabs incident
Increase in latency in the Global Residency for Speech-to-Text and Dubbing requests
ElevenLabs experienced a minor incident on September 4, 2026 affecting Speech to Text and Other, lasting 7h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 01:55 PM UTC
Status: Investigating We're investigating a latency increase on the Global Residency server for Speech-to-Text and Dubbing models, affecting a small subset of requests. Affected components Speech to Text (Degraded performance)
- identified Sep 04, 2026, 02:16 PM UTC
Status: Identified We've identified the root cause and are rolling out a fix. Error rates should be improving, and we're continuing to monitor. Affected components Other (Degraded performance) Speech to Text (Degraded performance)
- monitoring Sep 04, 2026, 02:34 PM UTC
Status: Monitoring The issue has been fixed, the error rate should be zero. We are currently monitoring the situation. Affected components Other (Degraded performance) Speech to Text (Degraded performance)
- resolved Sep 04, 2026, 09:01 PM UTC
Status: Resolved After completing the monitoring stage, we have confirmed that STT latency has returned to baseline stability. Affected components Other (Operational) Speech to Text (Operational)