Eleos Technologies incident

Investigating slowdowns in document processing

Minor Resolved View vendor source →

Eleos Technologies experienced a minor incident on November 7, 2025 affecting Document Delivery, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 12:31 AM UTC
Resolved
Nov 07, 2025, 01:03 AM UTC
Duration
32m
Detected by Pingoru
Nov 07, 2025, 12:31 AM UTC

Affected components

Document Delivery

Update timeline

  1. investigating Nov 07, 2025, 12:31 AM UTC

    We are investigating potential issues affecting the document processing. Our on-call team is engaged and will provide an update shortly.

  2. investigating Nov 07, 2025, 12:44 AM UTC

    Document processing performance should no longer be degraded. We are continuing to monitor and investigate this issue.

  3. resolved Nov 07, 2025, 01:03 AM UTC

    This incident has been resolved. We are continuing to monitor document processing.