Elements.cloud Outage History

Elements.cloud had 2 outages in the last 2 years totaling 8h 39m of downtime — averaging 0.1 incidents per month.

There were 2 Elements.cloud outages since October 20, 2025 totaling 8h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.elements.cloud

Notice September 16, 2026

Sync failures due to Salesforce outage

Detected by Pingoru: Sep 16, 2026, 11:23 AM UTC
Resolved: Sep 16, 2026, 05:12 PM UTC
Duration: 5h 48m

Timeline · 2 updates

monitoring Sep 16, 2026, 11:23 AM UTC

We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side. Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector. Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service. Sorry for the inconvenience. We'll post an update as soon as we have more information.
resolved Sep 16, 2026, 05:12 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

AWS network outage impacting Org Sync

Detected by Pingoru: Oct 20, 2025, 10:07 AM UTC
Resolved: Oct 20, 2025, 12:58 PM UTC
Duration: 2h 51m

Timeline · 2 updates

identified Oct 20, 2025, 10:07 AM UTC

We are seeing elevated failures in the Organization Sync feature due to an external network outage at AWS. Other Elements services remain operational. Impact: Sync jobs may be delayed or fail. No data loss is expected; failed jobs will automatically retry once connectivity stabilizes.
resolved Oct 20, 2025, 12:58 PM UTC

This incident has been resolved.

Read the full incident report →