Element Outage History

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Pingoru has recorded 24 incidents for Element: 3 in the last 12 months and 0 in the last 90 days.

Source: status.element.io

24incidents recorded
3last 12 months
0last 90 days
7 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Element in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 47 (0%)

Incidents, newest first

Minor April 27, 2026 Issue with Gitter login methods 1h 10m Gitter

Started Apr 27, 2026, 05:48 PM UTC· resolved Apr 27, 2026, 06:59 PM UTC

  1. identified Apr 27, 2026, 05:48 PM UTC

    Due to some recent changes, login methods to Gitter are not currently available. We are currently working on a fix. Existing logins are not affected by this issue.

  2. resolved Apr 27, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025 Helm Registry registry.element.io/helm access issues 2h 10m Image Registry (registry.element.io)

Started Dec 05, 2025, 09:29 AM UTC· resolved Dec 05, 2025, 11:40 AM UTC

  1. investigating Dec 05, 2025, 09:29 AM UTC

    Users are reporting an issue in accessing our helm registry. We are actively working on fixing the issue.

  2. monitoring Dec 05, 2025, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 11:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Issues at CloudFlare causing widespread outages in EMS 18h 17m Customer portal, IRC, Image Registry (registry.element.io), Signal and 8 more

Started Nov 18, 2025, 12:12 PM UTC· resolved Nov 19, 2025, 06:30 AM UTC

  1. identified Nov 18, 2025, 12:12 PM UTC

    Due to upstream CloudFlare issues (see https://www.cloudflarestatus.com/incidents/8gmgl950y3h7), some EMS services are affected. We are following and will update once resolved.

  2. monitoring Nov 18, 2025, 02:55 PM UTC

    CloudFlare reports issues have been fixed. All services on EMS should be gradually returning to normal.

  3. resolved Nov 19, 2025, 06:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 3, 2025 The Matrix.org homeserver in unavailable. 12h 43m

Started Sep 03, 2025, 08:25 AM UTC· resolved Sep 03, 2025, 09:08 PM UTC

  1. investigating Sep 03, 2025, 08:25 AM UTC

    The Matrix.org homeserver is currently unavailable, the incident is tracked at https://status.matrix.org/ Element customer deployments are unaffected. Any Element user who relies on the matrix.org homeserver will not be able to access it and should use an alternate homeserver (if possible) until normal service resumes.

  2. resolved Sep 03, 2025, 09:08 PM UTC

    Full service has resumed.

Read the full incident report →

Minor August 13, 2025 Element One WhatsApp and Signal bridge issues 2h 55m Element One

Started Aug 13, 2025, 11:04 AM UTC· resolved Aug 13, 2025, 01:59 PM UTC

  1. investigating Aug 13, 2025, 11:04 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 13, 2025, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025 Homeserver creation and configuration failures in Frankfurt (eu-central-1) region 19h 48m Customer portal

Started Jul 15, 2025, 01:50 PM UTC· resolved Jul 16, 2025, 09:38 AM UTC

  1. investigating Jul 15, 2025, 01:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2025, 02:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2025, 09:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 1, 2025 WhatsApp bridge unavailable 2d 7h WhatsApp

Started Jun 01, 2025, 01:47 PM UTC· resolved Jun 03, 2025, 09:16 PM UTC

  1. monitoring Jun 01, 2025, 01:47 PM UTC

    The WhatsApp bridge has been non-operational since 25/05/27 at the latest. The bridge is now undergoing an update to resolve this. The update is expected to take several hours to complete.

  2. resolved Jun 03, 2025, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2025 Outages for several EMS cloud hosts 17m London hosts, Frankfurt hosts, Ohio hosts, Stockholm hosts

Started Mar 27, 2025, 08:52 AM UTC· resolved Mar 27, 2025, 09:10 AM UTC

  1. identified Mar 27, 2025, 08:52 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 27, 2025, 09:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 24, 2025 EMS customer portal and ESS registry offline 51m Customer portal, Image Registry (registry.element.io)

Started Mar 24, 2025, 10:28 AM UTC· resolved Mar 24, 2025, 11:19 AM UTC

  1. investigating Mar 24, 2025, 10:28 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 24, 2025, 11:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 2, 2025 EMS cloud portal limited functionality 19h 30m Customer portal

Started Jan 02, 2025, 06:04 PM UTC· resolved Jan 03, 2025, 01:34 PM UTC

  1. identified Jan 02, 2025, 06:04 PM UTC

    The EMS cloud portal is in maintenance mode and has limited functionality. This affects only the cloud portal used to manage hosts and account data, actual cloud hosts are operating normally.

  2. monitoring Jan 03, 2025, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 03, 2025, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 27, 2024 Outage on multiple EMS services 1h 20m Frankfurt hosts

Started Dec 27, 2024, 09:01 PM UTC· resolved Dec 27, 2024, 10:22 PM UTC

  1. investigating Dec 27, 2024, 09:01 PM UTC

    We are investigating connectivity issues on multiple EMS servers

  2. investigating Dec 27, 2024, 09:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 27, 2024, 09:37 PM UTC

    We have identified a connectivity issue within our management infrastructure. A fix is being implemented.

  4. monitoring Dec 27, 2024, 09:51 PM UTC

    This issue has been resolved and we are continuing to monitor.

  5. resolved Dec 27, 2024, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 15, 2024 Element One Signal bridge media issue 4d 4h Element One

Started Nov 15, 2024, 11:06 AM UTC· resolved Nov 19, 2024, 03:34 PM UTC

  1. investigating Nov 15, 2024, 11:06 AM UTC

    We have received reports of media bridging failures for the Element One Signal bridge and are investigating.

  2. monitoring Nov 19, 2024, 01:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2024, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →