Element incident

Helm Registry registry.element.io/helm access issues

Major Resolved View vendor source →

Element experienced a major incident on December 5, 2025 affecting Image Registry (registry.element.io), lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:29 AM UTC
Resolved
Dec 05, 2025, 11:40 AM UTC
Duration
2h 10m
Detected by Pingoru
Dec 05, 2025, 09:29 AM UTC

Affected components

Image Registry (registry.element.io)

Update timeline

  1. investigating Dec 05, 2025, 09:29 AM UTC

    Users are reporting an issue in accessing our helm registry. We are actively working on fixing the issue.

  2. monitoring Dec 05, 2025, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 11:40 AM UTC

    This incident has been resolved.