Element Outage History

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Element had 3 outages in the last 2 years totaling 21h 39m of downtime — averaging 0.1 incidents per month.

There were 3 Element outages since November 18, 2025 totaling 21h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.element.io

Minor April 27, 2026

Issue with Gitter login methods

Detected by Pingoru
Apr 27, 2026, 05:48 PM UTC
Resolved
Apr 27, 2026, 06:59 PM UTC
Duration
1h 10m
Affected: Gitter
Timeline · 2 updates
  1. identified Apr 27, 2026, 05:48 PM UTC

    Due to some recent changes, login methods to Gitter are not currently available. We are currently working on a fix. Existing logins are not affected by this issue.

  2. resolved Apr 27, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025

Helm Registry registry.element.io/helm access issues

Detected by Pingoru
Dec 05, 2025, 09:29 AM UTC
Resolved
Dec 05, 2025, 11:40 AM UTC
Duration
2h 10m
Affected: Image Registry (registry.element.io)
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:29 AM UTC

    Users are reporting an issue in accessing our helm registry. We are actively working on fixing the issue.

  2. monitoring Dec 05, 2025, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 11:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Issues at CloudFlare causing widespread outages in EMS

Detected by Pingoru
Nov 18, 2025, 12:12 PM UTC
Resolved
Nov 19, 2025, 06:30 AM UTC
Duration
18h 17m
Affected: Customer portalIRCImage Registry (registry.element.io)SignalLondon hostsTelegramElement OneFrankfurt hostsWhatsAppOhio hostsStockholm hostsGitter
Timeline · 3 updates
  1. identified Nov 18, 2025, 12:12 PM UTC

    Due to upstream CloudFlare issues (see https://www.cloudflarestatus.com/incidents/8gmgl950y3h7), some EMS services are affected. We are following and will update once resolved.

  2. monitoring Nov 18, 2025, 02:55 PM UTC

    CloudFlare reports issues have been fixed. All services on EMS should be gradually returning to normal.

  3. resolved Nov 19, 2025, 06:30 AM UTC

    This incident has been resolved.

Read the full incident report →