Electric incident

MDM Service Degradation

Minor Resolved View vendor source →

Electric experienced a minor incident on August 21, 2025, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 07:02 PM UTC
Resolved
Aug 21, 2025, 08:14 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 21, 2025, 07:02 PM UTC

Update timeline

  1. monitoring Aug 21, 2025, 07:02 PM UTC

    Our mobile device management partner is experiencing a moderate failure rate when processing requests. This may cause some actions to fail. Non-exhaustive list of MDM actions impacted: locking, wiping, unenrolling a device, configuring MDM Apple certificates, creating a new organization. Users may experience errors while fetching MDM-related information in device pages.

  2. resolved Aug 21, 2025, 08:14 PM UTC

    This incident has been resolved.