Electric experienced a major incident on May 19, 2026 affecting AI-Powered Support, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
AI-Powered Support
Update timeline
- investigating May 19, 2026, 08:32 PM UTC
We are investigating an issue where responses from Gigawatt are not being returned to users.
- resolved May 19, 2026, 08:35 PM UTC
This incident has been resolved.