Elastic Path Outage History

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Elastic Path had 8 outages in the last 2 years totaling 83h 46m of downtime — averaging 0.3 incidents per month.

There were 8 Elastic Path outages since November 4, 2024 totaling 83h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.elasticpath.com

Minor May 4, 2026

Degraded Performance Publications - US only

Detected by Pingoru
May 04, 2026, 04:22 PM UTC
Resolved
May 05, 2026, 03:54 PM UTC
Duration
23h 32m
Affected: US Webhooks
Timeline · 3 updates
  1. investigating May 04, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. monitoring May 05, 2026, 01:20 PM UTC

    A fix has been implemented and publications should now work normally. We are monitoring the results.

  3. resolved May 05, 2026, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Degraded performance - Elevated Errors

Detected by Pingoru
Mar 19, 2026, 04:42 PM UTC
Resolved
Mar 19, 2026, 04:56 PM UTC
Duration
14m
Affected: US Admin APIEU Admin API
Timeline · 2 updates
  1. monitoring Mar 19, 2026, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Mar 19, 2026, 04:56 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor September 26, 2025

Elevated errors in the US region

Detected by Pingoru
Sep 26, 2025, 05:02 PM UTC
Resolved
Sep 27, 2025, 12:21 AM UTC
Duration
7h 18m
Affected: US Admin APIUS Shopper/Storefront APIUS Commerce ManagerUS Webhooks
Timeline · 3 updates
  1. investigating Sep 26, 2025, 05:02 PM UTC

    We are currently experiencing elevated errors in the US region Our engineers are currently investigating.

  2. identified Sep 26, 2025, 05:24 PM UTC

    The issue has been identified and our engineering team has implemented a temporary fix

  3. resolved Sep 27, 2025, 12:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025

Degraded Performance Webhooks

Detected by Pingoru
Jul 29, 2025, 10:05 PM UTC
Resolved
Jul 29, 2025, 10:57 PM UTC
Duration
52m
Affected: EU Webhooks
Timeline · 2 updates
  1. investigating Jul 29, 2025, 10:05 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 29, 2025, 10:57 PM UTC

    The issue has been resolved. No customer Impact after review

Read the full incident report →

Notice July 29, 2025

Degraded Performance Files

Detected by Pingoru
Jul 29, 2025, 05:30 PM UTC
Resolved
Jul 29, 2025, 11:48 PM UTC
Duration
6h 17m
Timeline · 2 updates
  1. investigating Jul 29, 2025, 10:58 PM UTC

    We are currently investigating this issue. This is only in the EU Region

  2. resolved Jul 30, 2025, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 28, 2025

Increased API Response Times in NA Region

Detected by Pingoru
Jan 28, 2025, 02:54 PM UTC
Resolved
Jan 28, 2025, 03:08 PM UTC
Duration
14m
Timeline · 2 updates
  1. investigating Jan 28, 2025, 02:54 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2025, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2024

Degraded Performance in Integrations Hub via Commerce Manager

Detected by Pingoru
Nov 04, 2024, 05:47 PM UTC
Resolved
Nov 06, 2024, 03:05 PM UTC
Duration
1d 21h
Affected: EU Commerce ManagerUS Commerce Manager
Timeline · 6 updates
  1. investigating Nov 04, 2024, 05:47 PM UTC

    We have identified an issue affecting the Integrations Hub. When accessing it through Commerce Manager, you may experience slow loading times or intermittent performance issues. We are actively investigating the root cause and will provide updates as we work to resolve it.

  2. investigating Nov 04, 2024, 05:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 05, 2024, 01:10 AM UTC

    Our engineers are continuing to investigate the Integrations Hub slow loading issue.

  4. identified Nov 05, 2024, 06:47 PM UTC

    An issue has been identified and our engineering team is implementing a fix.

  5. monitoring Nov 05, 2024, 10:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 06, 2024, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →