Elastic Email experienced a minor incident on March 19, 2026, lasting 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 19, 2026, 02:00 PM UTC
Our services were experiencing brief unavailability affecting subset of customers. The root cause of the service outage has been identified. Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.
- monitoring Mar 19, 2026, 02:18 PM UTC
Our services were experiencing brief unavailability affecting subset of customers. The root cause of the service outage has been identified. Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.
- resolved Mar 19, 2026, 02:59 PM UTC
The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.