Elastic Email incident

Email Delays Reported

Minor Resolved View vendor source →

Elastic Email experienced a minor incident on December 16, 2022, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 01:28 PM UTC
Resolved
Dec 17, 2022, 05:52 PM UTC
Duration
1d 4h
Detected by Pingoru
Dec 16, 2022, 01:28 PM UTC

Update timeline

  1. investigating Dec 16, 2022, 01:28 PM UTC

    Email delays have been reported by several customers. Our engineers are currently investigating the situation. Please check back for further updates.

  2. resolved Dec 16, 2022, 01:28 PM UTC

    Email delays have been reported by several customers. Our engineers are currently investigating the situation. Please check back for further updates.

  3. resolved Dec 17, 2022, 05:52 PM UTC

    The issue resolved for most customers very quickly. We left this status up just in case as we had a few other people report issues later on, but it was determined they were unrelated. The system is operating normally.