Elastic Cloud Outage History
Elastic Cloud is up right nowPingoru has recorded 88 incidents for Elastic Cloud: 83 in the last 12 months and 23 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 41 of 720 (6%) |
| May 2026 | 8 | 239 of 744 (32%) |
| June 2026 | 8 | 21 of 720 (3%) |
| July 2026 | 9 | 66 of 744 (9%) |
| August 2026 | 8 | 338 of 744 (45%) |
| September 2026 | 9 | 389 of 720 (54%) |
| October 2026 | 6 | 44 of 575 (8%) |
Incidents, newest first
Major November 16, 2025 Issue applying plans in Elastic Cloud Hosted 3h 39m
Started Nov 16, 2025, 09:12 PM UTC· resolved Nov 17, 2025, 12:52 AM UTC
- investigating Nov 16, 2025, 09:12 PM UTC
We are currently investigating an issue with Elastic Cloud Hosted in the eu-west-1 region of AWS. Customers may be experiencing issues with upgrades, new deployments, and vacates in that region.
- investigating Nov 16, 2025, 10:33 PM UTC
We are actively investigating the root cause of the incident and are working towards a full resolution. The next update will be provided as soon as significant progress is made or a preliminary resolution timeframe is established.
- resolved Nov 17, 2025, 12:52 AM UTC
The issue has been successfully mitigated and full service has been restored to the AWS region; the root cause involved an internal provisioning system temporarily preventing the application of new hosted plans, which has now been corrected. We will continue to monitor the system closely.
Major November 14, 2025 Delays creating new Serverless projects in GCP us-central1 50m Elastic Cloud Serverless
Started Nov 14, 2025, 06:20 AM UTC· resolved Nov 14, 2025, 07:11 AM UTC
- investigating Nov 14, 2025, 06:20 AM UTC
We are currently investigating an issue that prevents creating new Serverless projects. Our team is working to find the cause, and we will provide a status update as soon as more information becomes available.
- identified Nov 14, 2025, 06:23 AM UTC
We have identified the root cause of the issue affecting the creation of new Serverless projects. Our team is currently preparing a patch to restore full functionality. We will provide another update once the fix is deployed.
- monitoring Nov 14, 2025, 06:32 AM UTC
We have deployed a fix for the issue affecting the creation of new Serverless projects. The service is operating as expected, and we are monitoring the system to ensure stability. We will provide a final update once the incident is fully resolved.
- resolved Nov 14, 2025, 07:11 AM UTC
The issue affecting the creation of new Serverless projects has been fully resolved. The service is functioning normally, and no further impact is expected.
Major November 12, 2025 Incident Impacting Serverless Regions for Synthetics 1h 50m
Started Nov 12, 2025, 08:47 PM UTC· resolved Nov 12, 2025, 10:38 PM UTC
- investigating Nov 12, 2025, 08:47 PM UTC
We are aware of an issue impacting all serverless regions interacting with the Synthetics service. We will provide an update when more information is available or in one hour, whichever is sooner.
- investigating Nov 12, 2025, 09:51 PM UTC
We are continuing to investigate this issue. We will share an update when one is available or one hour from now, whichever comes first.
- monitoring Nov 12, 2025, 10:21 PM UTC
We have identified the cause of this issue and are currently applying a fix. We are seeing recovery in the system and will continue to monitor.
- resolved Nov 12, 2025, 10:38 PM UTC
This issue has been resolved, and system operations returned to normal.
Minor November 12, 2025 Monitoring Network Conditions - AWS us-east-1 50m Elasticsearch connectivity: AWS us-east-1, Kibana connectivity: AWS us-east-1, Elastic Cloud Serverless
Started Nov 12, 2025, 04:44 PM UTC· resolved Nov 12, 2025, 05:34 PM UTC
- monitoring Nov 12, 2025, 04:44 PM UTC
We recently detected intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects. Our monitoring indicates that service health has returned to normal. We are continuing to actively monitor the situation to ensure continued stability. Expect next update in 60 mins or as soon as we have any updates to share.
- monitoring Nov 12, 2025, 04:49 PM UTC
We recently investigated intermittent network latency in the AWS us-east-1 region, which may have briefly caused connection timeouts for some Serverless projects and Elastic Cloud Hosted deployments. Our monitoring indicates that service health has returned to normal. We are continuing to actively monitor the situation to ensure continued stability. Expect next update in 60 mins or as soon as we have any updates to share.
- resolved Nov 12, 2025, 05:34 PM UTC
We can confirm no connectivity or latency issues in the last 60 minutes. We consider this resolved.
Major October 29, 2025 Azure degradation impacting some services 8h 19m
Started Oct 29, 2025, 04:59 PM UTC· resolved Oct 30, 2025, 01:19 AM UTC
- investigating Oct 29, 2025, 04:59 PM UTC
We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.
- resolved Oct 30, 2025, 01:19 AM UTC
We are currently investigating an issue with Azure impacting some of our services, specifically Managed OTLP and MIS.
Major October 22, 2025 Delay in deployment creation in AWS us-east-1 1h 22m APM connectivity: AWS us-east-1
Started Oct 22, 2025, 11:22 AM UTC· resolved Oct 22, 2025, 12:44 PM UTC
- investigating Oct 22, 2025, 11:22 AM UTC
We are experiencing an issue with new Deployments taking longer than expected to create in AWS us-east-1. We'll post an update on this within the hour
- monitoring Oct 22, 2025, 12:05 PM UTC
This issue has been mitigated and new Deployments are coming up as expected. We are continuing to monitor.
- resolved Oct 22, 2025, 12:44 PM UTC
This issue has been resolved.
Major October 22, 2025 Deployment metrics display issues in GCP us-central1 2h 25m APM connectivity: GCP us-central1
Started Oct 22, 2025, 09:46 AM UTC· resolved Oct 22, 2025, 12:11 PM UTC
- investigating Oct 22, 2025, 09:46 AM UTC
We are aware of issues impacting the display of deployment metrics in Elastic Cloud Hosted GCP us-central1 region, we are working to resolve this
- monitoring Oct 22, 2025, 11:35 AM UTC
The issue has been resolved and a backlog of metrics is being processed which should clear in the next hour.
- resolved Oct 22, 2025, 12:11 PM UTC
The issue has been fully resolved.
Major October 20, 2025 Project and Deployment creation issues on Elastic Cloud 16h 55m Cloud console, Project Orchestration (Create/Edit/Restart/Delete), Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1
Started Oct 20, 2025, 08:38 AM UTC· resolved Oct 21, 2025, 01:33 AM UTC
- investigating Oct 20, 2025, 08:38 AM UTC
We are currently experiencing an issue with Project and Deployment creation on Elastic Cloud Serverless and Elastic Cloud Hosted, we are monitoring the situation and working to resolve it. We'll provide an update within the hour.
- investigating Oct 20, 2025, 08:40 AM UTC
We are currently experiencing an issue with Project and Deployment creation on Elastic Cloud Serverless and Elastic Cloud Hosted, we are monitoring the situation and working to resolve it. We'll provide an update within the hour.
- monitoring Oct 20, 2025, 09:04 AM UTC
Project and Deployment creation on Elastic Cloud Serverless and Elastic Cloud Hosted is back to normal, we are continuing to monitor the situation and will provide a further update within an hour.
- monitoring Oct 20, 2025, 09:47 AM UTC
All services are operating normally and we are continuing to monitor closely. We will provide a further update within an hour.
- monitoring Oct 20, 2025, 11:14 AM UTC
We are still seeing some instability with deployment creation in AWS us-east-1 related to the earlier incident and are continuing to monitor. We will provide a further update within an hour.
- monitoring Oct 20, 2025, 01:11 PM UTC
We are still seeing some issues with capacity availability impacting deployment creation in AWS us-east-1 related to the earlier incident and are continuing to monitor. We will provide a further update within an hour.
- monitoring Oct 20, 2025, 03:03 PM UTC
We are still seeing some issues with capacity availability impacting deployment creation in AWS us-east-1 related to the earlier incident and are continuing to monitor. We will provide a further update within an hour.
- monitoring Oct 20, 2025, 04:33 PM UTC
We are still experiencing issues with capacity availability impacting deployment creation and scale-out in AWS us-east-1 related to the earlier incident and are continuing to monitor. We will provide a further update within an hour.
- monitoring Oct 20, 2025, 05:58 PM UTC
We continue to experience issues with capacity availability impacting deployment creation and scale-out in AWS us-east-1 related to the earlier incident and are continuing to monitor. This may also impact Serverless usage data being available in the console (but no impact to billing itself). We will provide a further update within two hours, or sooner if the situation changes.
- monitoring Oct 20, 2025, 08:07 PM UTC
We continue to experience issues with capacity availability impacting deployment creation and scale-out in AWS us-east-1 related to the earlier incident and are continuing to monitor. This may also impact Serverless usage data being available in the console (but no impact to billing itself). We will provide a further update within two hours, or sooner if the situation changes.
- monitoring Oct 20, 2025, 10:28 PM UTC
We've seen a complete restoration of services. We're continuing to monitor closely and will resolve the incident in one hour if no new impact is detected.
- resolved Oct 21, 2025, 01:33 AM UTC
This incident has been resolved.
Notice October 15, 2025 Elastic Inference Service unavailable –
Started Oct 15, 2025, 07:00 PM UTC· resolved Oct 15, 2025, 07:00 PM UTC
- resolved Oct 15, 2025, 09:14 PM UTC
Elastic Inference Service was unavailable due to a configuration issue from October 15 19:00 UTC to 20:00 UTC. As a result, inference requests for the Elastic Managed LLM were failing. Our engineers have corrected the configuration issue.
Major October 10, 2025 BYOK deployment creation errors in GCP 11h 59m
Started Oct 10, 2025, 10:45 AM UTC· resolved Oct 10, 2025, 10:45 PM UTC
- investigating Oct 10, 2025, 10:45 AM UTC
BYOK Deployment creation in GCP regions is not currently possible, existing deployments are not impacted. The team is working on a mitigation path.
- identified Oct 10, 2025, 04:18 PM UTC
We have identified the issue preventing creation of deployments in GCP regions using BYOK (Bring-your-own-Key), and we are currently working on deploying a fix.
- resolved Oct 10, 2025, 10:45 PM UTC
A fix for this issue has been deployed and it is again possible to create BYOK (Bring-your-own-KEy) deployments in our GCP regions