Egnyte experienced a minor incident on August 8, 2025 affecting Desktop App, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Desktop App
Update timeline
- investigating Aug 08, 2025, 05:14 PM UTC
We are currently investigating issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
- identified Aug 08, 2025, 05:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 08, 2025, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 08, 2025, 05:54 PM UTC
This incident has been resolved.