Eftsure incident

Error message when attending to a verification request.

Minor Resolved View vendor source →

Eftsure experienced a minor incident on July 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 10:09 AM UTC
Resolved
Jul 14, 2025, 03:00 AM UTC
Duration
—
Detected by Pingoru
Jul 15, 2025, 10:09 AM UTC

Update timeline

  1. resolved Jul 15, 2025, 10:09 AM UTC

    Dear Eftsure customers, Please be aware that some supplier users might encounter an error message when clicking next in Step 2 of a verification request. Our engineering team has identified the root cause and has deployed a fix already. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team