Effectiv experienced a minor incident on September 15, 2025 affecting Effectiv Workbench Application, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Effectiv Workbench Application
Update timeline
- investigating Sep 15, 2025, 02:38 PM UTC
Our third-party authentication provider is experiencing performance degradation. Some users may see intermittent login and access issues in the web application. Evaluation APIs are not affected. We're working with the vendor to restore normal performance.
- resolved Sep 15, 2025, 04:26 PM UTC
Our authenticator providers have resolved the issue and are actively monitoring to ensure that things remain stable.